Privacy Policy

Thank you for visiting the website of John D. Duncan Legal Solutions. Your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website (johndduncan.com). By accessing or using the site, you agree to the terms of this policy. If you do not agree, please discontinue your use of the website.

1. Information We Collect
   We may collect the following categories of information:

Personal Information
This includes data you voluntarily provide, such as your name, email address, mailing address, phone number, or any other information submitted through forms, inquiries, or direct communication.

Demographic Information
Such as your ZIP code, age range, gender, occupation, marital status, and areas of interest—collected to help us understand and serve you better.

Behavioral Information
Including browsing habits on our site—pages visited, services viewed, time spent, and referral URLs. This helps us tailor content and improve site functionality.

Web Technology Information
Automatically collected data via cookies, JavaScript, and tracking tools (e.g., web beacons) including browser type, IP address, operating system, and clickstream behavior.

2. How We Use Your Information
   We use your data to:
   Provide and improve our services
   Respond to inquiries or support requests
   Deliver updates about our services, tools, and educational materials
   Analyze user behavior to enhance functionality and user experience
   Maintain the security and integrity of our website

3. Text Messaging and Opt-In Data
   If you opt into our SMS/text messaging service:
   We will only use your phone number to send you updates, service notifications, and important messages related to your interest in our services
   You may receive up to 30 marketing messages per month
   You may unsubscribe at any time by replying STOP to [email protected]
   We do not share, sell, or disclose your mobile information or user consent data to third parties under any circumstances

4. Confidentiality and Security
   We implement industry-standard safeguards to protect your information:
   Secure servers and encrypted data storage
   Limited access to data by authorized personnel only
   Regular monitoring for security vulnerabilities
   While no system is 100% secure, we work diligently to protect your personal data from unauthorized access, misuse, or disclosure

5. External Links
   Our website may contain links to third-party websites for your convenience. John D. Duncan Legal Solutions is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing any information

6. Accessing and Updating Your Information
   You have the right to:
   Request access to the personal data we hold
   Request corrections or updates to your information
   Request deletion, subject to legal retention requirements
   To do so, please contact us at [email protected]

7. California Consumer Privacy Rights
   If you are a California resident, you are entitled to rights under the California Consumer Privacy Act (CCPA), including:
   The right to know what personal data we collect and why
   The right to request deletion of your personal data (with exceptions)
   The right to opt out of data sharing
   The right to non-discrimination for exercising your privacy rights
   To make a CCPA request, please email [email protected] with the subject line: CCPA Request

8. New York Domestic Violence Confidentiality
   If you are a New York resident and a victim of domestic violence, you have the right to request heightened confidentiality. We will take all reasonable steps to protect your information as required under state law

9. Updates to This Privacy Policy
   We reserve the right to update this policy as needed. When we do, we will revise the “Effective Date” and, if significant changes occur, notify you via the website. We recommend checking this page periodically to stay informed

10. Contact Information
    If you have any questions or concerns about this Privacy Policy or our practices, please contact:
    John D. Duncan Legal Solutions
    Legal Department
    12811 S Frailey Ave
    Compton, CA 90221
    Email: [email protected]